marketing

This category contains 22 posts

Marketing and sales freaks unite

The Grateful Dead were light years ahead of the concept of lead nurturing. In one of their early albums, they inserted the following message: “DEAD FREAKS UNITE. Who are you? Where are you? How are you? Send us your name and address and we’ll keep you informed.” The street address of the band’s office [...]

Ask your attorney to cut your grass

When did the job of selling get lumped in with everything else? Asking a great sales person to clean CRM data, lick envelopes and turn over rocks looking for prospects is about the same as asking your attorney to cut the grass – it could be fun but overall, it is not a good use [...]

TedXNaperville

Mark your calendar for March 25, 2010.  TedX is coming to Naperville.
TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. Our event is called TEDxNaperville, where x=independently organized TED event. At our TEDxNaperville event, TEDTalks video and live speakers will combine to spark deep discussion and connection [...]

Thinking about CRM data quality – what is that thing in the punchbowl?

Good data is the foundation for effective CRM. In B2B it is impossible to build strong marketing unless you know the names of the people most likely to buy from you. Maintaining a clean CRM punchbowl requires more than a summer intern.

Differentiating Your Company’s IT Services Menu

NOTE: Robert Hamilton and I collaborated on this article.
It seems every week we talk to just another IT services shop trying to kick-start their marketing and sales process. We sit down with the founder and ask the same question: “so how are you different from all the other firms out there?”
When we ask that question, [...]

What do you do when you lose a client?

Ouch.
It hurts. Now what?
1) Ask why? What didn’t we do? It is important to ask the client for candid feedback. The candid feedback is an important opportunity to improve things going forward.
2) Ask “how were we being measured?” Did we both understand the measurement criteria? Was it the right measurement criteria? Where did we overpromise [...]

Karma rocks

You reap what you sow.
We just signed a new statement of work with a client (now in a new job) that we once fired.
She appreciated the fact that we stuck to our guns.
Doing a bad deal with a customer is not worth it. Doing the right thing sometimes hurts. No sales person wants to say [...]

Weigh the total cost of lead generation into P4P deals

In my 20 year career, I’ve used nearly every form of B2B lead generation available.
To properly evaluate the performance of your marketing campaigns, it is important to know your real cost of a lead.
Forrester Research recently revealed that about 50% of b-to-b marketers don’t use e-mail metrics to measure their campaign results(1). Do you know [...]

Sick of splogs copying your content?

http://weblogtoolscollection.com/archives/2009/05/10/i-am-sick-of-splogs-copying-our-content/
This is a good article from Mark Ghosh about splogs and Content Theft.
What Mark doesn’t talk about is the impact of plagiarism on corporate blog content. How is this content being policed and protected? Do sploggers deface the brand? How can corporations curb content theft?
One of my clients, BrandProtect, is sponsoring a “Trademark Dangers [...]

Making your marketing tick

The pressure is on.
How do you optimize your minimized dollars, eliminate stale marketing efforts, and expand your outreach to prospects? 
Focusing on what can be achieved quickly and by leveraging your existing marketing assets. You might be surprised at the results if you focus your efforts on just a few key components. 
Refine your messaging
Messaging is key [...]


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